Privacy Policy

Privacy Policy

This privacy notice discloses the privacy practices for www.amsfireplace.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect the misuse of your information.

  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily provide to us via email, our website, or other direct contact from you.

We will not sell or rent your personal information to anyone. We will use your information to respond to you regarding the reason you contacted us, to process and fulfill orders, provide customer service, and otherwise provide the products and services you request.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as processing payments, shipping an order, providing website services, or supporting our business operations.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, promotions, or changes to this privacy policy.

SMS and Email Marketing Communications

If you voluntarily provide your phone number or email address and opt in to receive marketing communications from AMS Fireplace, you may receive promotional messages, including information about products, services, special offers, promotions, and other marketing communications.

For SMS text messaging, message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS marketing communications at any time by replying STOP to a marketing text message. You may also reply HELP for assistance.

For email marketing communications, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us using the information provided below.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties for marketing or promotional purposes.

Your consent to receive SMS or email marketing communications is not a condition of purchasing any products or services from AMS Fireplace.

Information Collected but Never Sold

In BigCommerce, information is collected when a user:

  • Visits any page on your store.

  • Creates an account.

  • Places an order.

  • Signs up using the built-in newsletter.

  • Submits the built-in contact form.

When a customer places an order with BigCommerce, the following information may be collected and stored:

  • Name

  • Shipping and billing address

  • Phone number

  • Email address

When a customer checks out using Amazon Pay, the following information may be collected and stored:

  • Ship-to name

  • Shipping address

  • Ship-to phone number

  • Ship-to email address

When a customer checks out using PayPal, the following information may be collected and stored:

  • Name

  • Shipping and billing address

  • Phone number

  • Email address

Cookie Information

  • Essential - These cookies are essential for the site to function and for any requested services to work, but do not perform any additional or secondary function. Shoppers cannot opt out of these cookies.

  • Analytics - These cookies provide statistical information on site usage so the store owner can improve the website over time.

  • Functional - These cookies enable enhanced functionality, such as videos and live chat. If a shopper does not allow these, then some or all of these functions may not work properly.

  • Targeting/Advertising - These cookies are used to create profiles or personalize content to enhance the user's shopping experience.

Your Access to and Control Over Information

You may opt out of future marketing contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.

  • Change or correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

  • Request access to your information.

  • Request changes to your information.

  • Request deletion of your information.

  • Request additional information about our data collection practices.

  • Request information about sales and disclosures of your information.

  • Exercise your rights under applicable privacy laws without discrimination.

You may also opt out of marketing emails by using the unsubscribe link included in our emails and opt out of SMS marketing messages by replying STOP to an SMS marketing message.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way.

You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (877) 531-9867 or via email at info@amsfireplace.com.

Effective Date: October 5, 2026